Shipping policy
At Miskha Garage, we are committed to providing an efficient, secure, and transparent shipping service for all our customers, both domestic and international. Below, you will find our order preparation and delivery terms.
Order Preparation
All orders placed through our store will be prepared within 24 to 72 business hours after payment is confirmed. During this time, we will process your order, perform quality control, and proceed with packaging and shipping.
Orders placed on weekends or public holidays will be processed starting the next business day. In exceptional cases—such as special promotions, product launches, or high demand—this timeframe may be slightly extended. In such cases, we will inform the customer as soon as possible.
Delivery Times
Delivery times vary depending on the courier service selected and the recipient’s location. During checkout, customers will be able to choose from the available shipping options, each with its estimated delivery time and associated cost.
Please note that delivery times are estimates and may be affected by factors beyond Miskha Garage’s control, such as transport delays, weather conditions, local holidays, or customs inspections.
We are not responsible for delays caused by the courier service or circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the status of your shipment at any time.
We recommend checking the tracking information regularly to stay informed of any updates or issues during transit.
International Shipping
We offer international shipping to most countries. For orders shipped outside the European Union, please keep the following in mind:
International shipments may be subject to duties, customs fees, taxes, or other charges imposed by the destination country’s laws.
Any additional charges related to customs handling, import duties, or local taxes are the sole responsibility of the buyer.
Miskha Garage has no control over these charges and cannot predict their amount, as they depend on the customs regulations of each country.
We recommend contacting your local customs office for accurate information about potential additional costs before placing your order.
If a customer refuses a shipment due to these additional charges, the original shipping costs and any return fees will be deducted from the total refund amount (if applicable).
Incorrect or Incomplete Shipping Address
It is the customer's responsibility to ensure that the shipping address provided is correct and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses.
If the order is returned to us due to an incorrect address or failure to deliver, the customer will be responsible for the cost of reshipping.
Delays and Force Majeure
Miskha Garage is not liable for delivery delays caused by circumstances beyond our control, such as natural disasters, civil unrest, strikes, pandemics, courier company issues, or any other force majeure events.
Nevertheless, we will do our best to keep you informed and to find a suitable solution whenever possible.
If you have any further questions or need assistance with your shipment, feel free to contact us at miskha@miskha-garage.es — we’ll be happy to help.
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